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Sloan Royal Troubleshooting Guide
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1. Flushometer does not function (no flush).
- A. Control Stop or main supply valve is closed.
Open Control Stop or main supply valve.
- B. Handle Assembly is damaged.
Replace Handle or repair with Handle Repair Kit
- C. Relief Valve is damaged.
Replace relief Valve.
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2. Handle leaks.
- A. Handle Seal or Handle Assembly is damaged.
Replace Handle or repair with Handle Repair Kit
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3. Water splashes from fixture.
- A. Control Stop is open wider than necessary.
Adjust Control Stop for desired delivery of water volume.
- B. Water Saver/Conventional Diaphragm Assembly is installed on Low Consumption fixtur or Closet Diaphragm Assembly is installed on Urinal fixture.
Determine the required flush volume (see label on valve or markings on fixture.) Replace Diaphragm Assembly or Relief Valvue for appropriate flush volume of fixture.
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4. Volume of water is insufficient to adequately siphon fixture.
- A. Control Stop is not open wide enough.
Adjust Control Stop for desired delivery of water volume.
- B. Diaphragm Assembly is damaged.
Replace Diaphragm Assembly
- C. Low Consumption Diaphragm Assembly is installed on Water Saver/Conventional fixture or Urinal Diaphragm Assembly is installed on Closet fixture.
Determine the required flush volum (see label on valve or markings on fixture). Replace Diaphragm Assembly or Relief Valve or appropriate flush volume of fixture
- D. Inadequate water volume or pressure is available from supply.
Increase flow rate or pressure to the valve. If gaugest are not available to measure supply pressure/volume, remove Relief Valve from Diaphragm Assembly and open the Control Stop. If the fixture siphons: Additional water volume is required. Install higher flushing volume Relief Valve or Diaphragm Assembly or cut Flow Ring from Guide.
If the fixture DOES NOT siphon (or a Low Consumption flush is required): Additional steps must be taken to increase the water pressure and/or volume at the water supply.
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5. Flushometer valve closes immediately (short flush).
- A. Worn or damaged Diaphragm Assembly
Replace Diaphragm Assembly
- B. Handle Assembly is damaged.
Replace Handle or repair with Handle Repair Kit.
- C. Low Consumption Diaphragm Assembly is installed on Water Saver/Conventional fixture or Urinal Diaphragm Assembly is installed Closet fixture.
Determine the required flush volume(see label on valve or markings on fixture). Replace Diaphragm Assembly or Relief Valve for appropriate flush volume of fixture.
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6. Length of flush is too long (long flush) or fails to shut off.
- A. Bypass hole (upper filter ring) of Diaphragm Assembly is dirty.
Remove the Diaphragm Assembly. Disassemble the filter rings from the Diaphragm, wash under running water, and reassemble. Replace as necessary.
- B. Relief Valve or Diaphragm Assembly is damaged
Replace Relief Valve or Diaphragm Assembly
- C. Water Saver/Conventional Diaphragm Assembly is installed on Low Consumption fixture or Closet Diaphragm Assembly is installed on Urinal fixture.
Determne the required flush volume (see label on valve or markings on fixture). Replace Diaphragm Assembly or Relief Valve for appropriate flush volume of fixture.
- D. Inside Cover is damaged.
Install new Inside Cover.
- E. Line water pressure dropped and is insufficient to close valve.
Close the Control Stop until pressure is restored.
- F. Relief Valve is not seated properly.
Disassemble Diaphragm components (Relief Valve, Filter Rings, and Diaphragm unit), wash under running water, and reassemble. Replace as necessary.
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7. Chattering noise is heard during flush.
- A. Inside Cover is damaged.
Install new Inside Cover
- B. Relief Valve or Diaphragm Assembly is damaged.
Replace Relief Valve or Diaphragm Assembly
